Orbe by Coral

CartStack integrates with the Orbe booking engine to help you recover abandoned bookings. Follow these instructions to launch a recovery campaign.

Step 1: Create your account in CartStack

Create your CartStack account here, and follow the steps to set your login & password.

Step 2: Add website details

• Once in the CartStack Application, add your website details to Step 1 of the Quick Start Guide.

Step 3: Send Your Snippet to Orbe Support

• On Step 2 of the Quick Start Guide, select Orbe by Coral from the platform dropdown.
• Copy the tracking snippet from the field.
• Send this snippet to soporteorbe@coralcr.com, and request that it be added to your booking engine & website.

[Once the script has been added]

Step 4: Add "Orbe" as the Confirmation URL

• On Step 2 of the Quick Start Guide, enter Orbe into the Confirmation URL field.
• Click Review My Integration
• Support will reach out to confirm that the integration in complete.

[Once support confirms that the integration is complete]

Step 5: Place account in Test Mode

• Under Configuration > Site Settings, toggle on Test Mode.
• Add your testing email to the Test Mode field.
• Click Save Changes

Step 6: Design an email campaign

• Follow these instructions to create your email campaign.
• Once designed, ensure all emails are active.

Step 7: Test Your Campaigns

Once your integration has been confirmed and your emails are loaded into the campaign builder, you can test your campaigns by following these steps:

1. Open an Incognito window in you web browser.
2. Navigate to your booking engine, select dates, select a property or room, and stop on the checkout page.
3. Type your test email from Step 5 into the email address field, and then tab out of the field.
4. Return to CartStack and navigate to Reports > Send Queue
5. You should now see your email queued up.

Step 8: Disable Test Mode & Launch

• Navigate back to Configuration > Site Settings, toggle off Test Mode and click Save Changes.

Your campaigns are now launched!