How Do I Test My Integration?

After you've added the tracking and confirmation code to your website, you should test your integration to make sure everything is working correctly. If you notice something isn't working quite right, please reach out to us at support@cartstack.com, and we'll be glad to help you troubleshoot .

Testing the Tracking Code Integration
  1. Add something to the cart on your site.
  2. Visit the cart page.
  3. Visit the checkout page and enter a valid email address. If your CartStack account is in test mode, be sure to enter the email address that is in the Test Emails field on your Settings page of your account.
  4. Move your cursor out of the email field.
  5. Abandon the checkout process by exiting the site.
  6. View the Send Queue report in the CartStack admin. 

If the tracking code has been installed correctly, you will see your email address listed in the Send Queue report.

    7. Click the magnifying glass icon under "Actions" to view a preview of the email you're scheduled to receive.

Testing the Confirmation Code Integration
  1. Open the cart reminder email you received after abandoning the checkout process.
  2. Follow the link in the email to complete your purchase.
  3. View the Send Queue report in the CartStack admin.

If the confirmation code has been installed correctly, you will not see your email address listed in the Send Queue.

Don't forget to cancel your order after your test purchase so that the charge does not go through on your credit card.

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