Troubleshooting
Errant emails, tracking code integration status, login issues, etc
- What If My Website Doesn't Have a Confirmation Page or the Page Loads Dynamically?
- Finding your Tracking Code, Site ID, and API Key
- Testing an Integration
- No Emails Sent
- No Purchases Recorded
- Manage Tracking Alerts
- Enabling Test Mode
- Are You Using PayPal?
- No Cart Total Values
- Update SPF Record for Deliverability
- How Do I Find My Unique Site ID?
- Stopping Email Sends
- Testing the Exit Intent Popups
- Testing a Browse Campaign
- Setting Up a Custom Domain
- Testing Send My Cart
- $0 Cart Totals in Dashboard
- Clearing the Browser Cache
- Why does my email template look different in Outlook?
- How Do I Find My Tracking Code?